Scratchpad Secretaries. We're easy.

When I was starting this virtual assistant business I contacted various organizations and (I thought highly respected) individuals within the industry with a few questions. After all, I thought they were the experts.

Ok, if truth be told, I didn't actually contact them, I tried to contact them. I left emails, voice mails, Skyped them, but to no avail (granted I'm sometimes guilty of forgetting to change my Skype status to "away" if I'm not at my desk as well). Out of 10 contacted, only 1 got back to me.
ONE.

They're not easy.

A great quote I found the other day, "The difficulty lies not so much in developing new ideas as in escaping from old ones." (John Maynard Keynes) Yes, moving from corporate to small business owner takes a bit of a rewire of the brain, but one thing I'll always keep with me, one thing I've learned is the value of being accessible. Have various ways to be reached. Return phone calls! Return emails! And so I do this with gusto. Within 24 hours I'll get back to you if I'm not able to be reached on first try.

In this day and age, you've got to be easy.

Scratchpad Secretaries. We're easy.